Refund & Cancellation Policy

Effective Date: 05 September, 2025
Website: www.hypequad.com

At HypeQuad, we strive to deliver the best quality services to our clients. This Refund & Cancellation Policy outlines the terms under which refunds or cancellations may be considered for services purchased from us.

1. Service-Based Refunds

As our services are customized and delivered digitally, we generally do not provide refunds once a project has started, unless otherwise agreed in writing. Refund eligibility will depend on the nature of the service and the stage of delivery.

2. Advance Payments

Any advance or deposit made towards a project is non-refundable. These payments are used to allocate resources and begin the initial work process.

3. Cancellations by Clients

If you wish to cancel a service after making a payment, please notify us in writing at the earliest possible stage. While cancellations are accepted, refunds (if applicable) will be assessed based on the work completed up to the date of cancellation.

4. Cancellations by HypeQuad

In rare cases, if we are unable to deliver services due to unforeseen circumstances, we reserve the right to cancel the service. In such cases, a full or partial refund may be issued at our discretion.

5. Subscription Services

If you subscribe to ongoing services, cancellations must be requested before the next billing cycle. Refunds will not be issued for the current cycle once the service period has commenced.

6. Refund Processing

If a refund is approved, it will be processed within 7–14 business days via the original payment method. Processing times may vary depending on your bank or payment provider.

7. Non-Refundable Services

The following services are strictly non-refundable:
- Completed projects or delivered digital services.
- Consultancy, strategy sessions, or advisory calls.
- Any third-party costs incurred on behalf of the client (ads, software, tools, etc.).

8. Contact Us

For refund or cancellation-related inquiries, please contact us:
HypeQuad
Email: hello@hypequad.com
Website: www.hypequad.com
Business Address: Srinagar, Jammu & Kashmir